Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with their initial letter capitalized have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Company: Referred to as “SoulQuartza,” “we,” “us,” or “our” in this Agreement.
  • Cookies: Small files placed on your computer or device by a website, containing browsing history details among other uses.
  • Country: Refers to India.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Refers to the website SoulQuartza.com.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company.
  • Third-Party Social Media Service: Any website or social network allowing a User to log in or create an account to use the Service.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website: Refers to SoulQuartza.com, accessible from SoulQuartza.com.
  • You: The individual accessing or using the Service, or the company/legal entity on behalf of which the Service is being accessed.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Billing and shipping address
  • Payment details (only processed securely through third-party gateways)
Usage Data

Usage Data is collected automatically and may include:

  • Your Device’s IP address
  • Browser type and version
  • Pages of our Service visited
  • Date and time of your visit
  • Time spent on pages
  • Diagnostic data and other analytics
Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and improve our Service. Examples include:

  • Browser Cookies: Stored on your device for functionality or session purposes.
  • Flash Cookies: Stored for preferences or activities.
  • Web Beacons: Embedded in emails or pages to track user engagement.

Use of Your Personal Data

The Company uses your personal data for purposes including:

  1. To Provide and Maintain the Service: Including monitoring usage and technical improvements.
  2. To Manage Your Account: For user registration, personalization, and authentication.
  3. For Transaction Processing: To deliver eBooks, courses, and other services.
  4. To Communicate with You: For customer support, updates, and promotional materials.
  5. To Comply with Legal Obligations: For regulatory compliance and law enforcement requests.
  6. For Analytics: To improve Service functionality, user experience, and security.

Sharing Your Personal Data

The Company may share your data in the following circumstances:

  1. With Service Providers: To assist in delivering services (e.g., payment processors, hosting providers).
  2. For Legal Requirements: To comply with legal obligations or respond to government requests.
  3. With Affiliates: For shared ownership or control purposes, under this Privacy Policy.
  4. With Business Partners: To offer joint products or services.

Your Data Protection Rights

You have rights under data protection laws, including:

  1. Access to your personal data.
  2. Correction or erasure of inaccurate or incomplete data.
  3. Objection to or restriction of data processing.
  4. Data portability to another service provider.

To exercise your rights, contact us at reach@soulquartza.com.

Retention of Your Personal Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is typically retained for a shorter period, except where it is required for compliance, dispute resolution, or legal purposes.

Security of Your Personal Data

We prioritize your data security but cannot guarantee complete security of transmissions over the Internet. We recommend using secure networks and regularly updating your passwords.

Children’s Privacy

Our Service does not address individuals under 18 years of age. If we become aware of personal data collection from minors without parental consent, we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated by updating the “Last Updated” date. Continued use of the Service constitutes acceptance of any modifications.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

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