Refund and Cancellation Policy
No Exchange, No Return Policy
Due to the nature of digital products, SoulQuartza does not offer exchanges or returns on any digital items, including e-books and online courses. Once purchased, these products cannot be refunded.
Refunds
Refunds are not applicable to digital products as they are delivered immediately upon purchase. Please review the product details carefully before making a purchase.
Order Cancellations
- Cancellation by Customer:
- Once payment is processed and access to the digital product is provided, cancellations are not permitted.
- Cancellation by SoulQuartza:
- SoulQuartza reserves the right to cancel any order at its discretion due to technical issues, payment failures, or violations of terms. In such cases, a refund will be issued if applicable.
For further inquiries, feel free to contact us at reach@soulquartza.com or visit our Contact Us page on soulquartza.com.